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基于SNA的医学论坛参与者就医情感研究 ——以(5)
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摘要:Abstract:Objective: To learn participants’ emotional tendency or viewpoint of seeking medical treatment of a certain topic, to provide a reference for the use of medical forum. Methods:This paper ca
Abstract:Objective: To learn participants’ emotional tendency or viewpoint of seeking medical treatment of a certain topic, to provide a reference for the use of medical forum. Methods:This paper carried out the information extraction and analysis of interactive content of participants in the forum, and used social network analysis (SNA)to analyze their emotion of seeking medical treatment and satisfaction. Results: Among six dimensions of influencing participants’ emotion of seeking medical treatment, “the service attitude of seeking medical treatment” was the strongest, “the waiting time” was middle, “the medical technology” has the weakest influence. Among satisfaction analysis of seeking medical treatment,the participants were most satisfied with “medical care attitude”, and were less satisfied with “the waiting time”.Conclusion:Forum-style interactions of emotion of seeking medical treatment contributes to solve problems, but it also needs the cooperation between online and offline,to build better emotion of seeking medical treatment and solve the environment.
Key words:Medical Forum; Information Interaction; Emotion of Seeking Medical Treatment; Social Network Analysis
文章来源:《基层医学论坛》 网址: http://www.jcyxltzz.cn/qikandaodu/2020/0709/372.html